Ticket FAQs

If your E-Ticket email does not appear in your inbox after 15 minutes, please check your junk or spam email folder.

If you still have not received your tickets, please use our Find My Tickets page to resend your E-Ticket to your inbox.

For further assistance, please email woolseryshow@hotmail.co.uk with your booking details, or telephone 01409 240328.

You must bring your E-Ticket with you to the Show. It is your responsibility to make sure your ticket can be scanned at the entrance, either on a mobile device or as a printed copy.

Each E-Ticket contains a unique QR code. Only one copy of each ticket is valid. Once the QR code has been scanned and accepted at the gate, that ticket will be marked as used and cannot be used again.

All E-Tickets are electronically checked for validity on entry through the Ticket Releases scanning system. Any further attempts to use the same ticket, including copied, shared or duplicated tickets, will be rejected and may be treated as fraudulent use.

If you are showing your E-Ticket on a mobile device, please download it, save it to your phone, or add it to Apple Wallet or Google Wallet before arriving at the Showground. Internet access cannot be guaranteed at the entrance, and the Show cannot be held responsible if you are unable to access your E-Ticket at the gate.

All payments are taken via debit or credit card and this is handled securely by a secure authorised service – the Show Organiser doesn’t receive your card details during the transaction.

The money is received directly by the Show.

This policy outlines the conditions under which ticket purchases for the Show are eligible for a refund.

In the event that the Woolsery Show is cancelled due to unforeseen circumstances such as severe weather, natural disasters, or government restrictions, all ticket holders will be eligible for a full refund. You will be notified after the cancellation has been announced and ticket refunds will be processed automatically through the original payment method used for the purchase. Please allow up to 7 business days for the refund to appear in your account.

Changes to the Show Schedule: The Woolsery Show reserves the right to adjust the show schedule or event line-up without affecting ticket validity. No refunds will be issued for schedule changes.

Lost or Damaged Tickets: Please keep your tickets safe and secure, lost or damaged tickets will not be refunded.

Ticket purchases are final and refunds will only be issued due to a cancelled Show.